4th July 2019

Privacy Policy

Effective date: July 04, 2019

Official site of Hoshi-Hana (“us”, “we”, or “our”) operates the www.hoshi-Hana.com website (the “Service”).

This page informs you of our policies regarding the collection, use, and disclosure of personal data when you use our Service and the choices you have associated with that data. Our Privacy Policy for Official site of Hoshi-Hana is created with the help of the Free Privacy Policy Generator.

We use your data to provide and improve the Service. By using the Service, you agree to the collection and use of information in accordance with this policy. Unless otherwise defined in this Privacy Policy, terms used in this Privacy Policy have the same meanings as in our Terms and Conditions, accessible from www.hoshi-Hana.com

Information Collection And Use

We collect several different types of information when we receive an order.

Types of Data Collected

Personal Data

While using our Service, we may ask you to provide us with certain personally identifiable information that can be used to contact or identify you (“Personal Data”). Personally identifiable information may include, but is not limited to:

  • Email address
  • First name, last name and nickname
  • Address, State, Province, ZIP/Postal code, City (Optional)
  • Usage Data

Usage Data

We do not collect information how the Service is accessed and used (“Usage Data”). The only circumstance for collection of your computer’s Internet Protocol address (IP) is when an order has been placed by you in our webshop but only then.

Tracking & Cookies Data

We do not use cookies and similar tracking technologies to track the activity on our Service and hold certain information.

Use of Data

Official site of Hoshi-Hana uses the collected data for various purposes:

  • To notify you about changes to our Service
  • To send our thanks for making a purchase in our store
  • To provide customer care and support

Transfer Of Data

Your information, including Personal Data, may be transferred to — and maintained on — computers located outside of your state, province, country or other governmental jurisdiction where the data protection laws may differ than those from your jurisdiction.

If you are located outside Denmark and choose to provide information to us, please note that we transfer the data, including Personal Data, to Denmark and process it there.

Your consent to this Privacy Policy followed by your submission of such information represents your agreement to that transfer.

Official site of Hoshi-Hana will take all steps reasonably necessary to ensure that your data is treated securely and in accordance with this Privacy Policy and no transfer of your Personal Data will take place to an organization or a country unless there are adequate controls in place including the security of your data and other personal information.

Disclosure Of Data

Legal Requirements

Official site of Hoshi-Hana may disclose your Personal Data in the good faith belief that such action is necessary to:

  • To comply with a legal obligation
  • To protect and defend the rights or property of Official site of Hoshi-Hana
  • To prevent or investigate possible wrongdoing in connection with the Service
  • To protect the personal safety of users of the Service or the public
  • To protect against legal liability

Security Of Data

The security of your data is important to us, but remember that no method of transmission over the Internet, or method of electronic storage is 100% secure. While we strive to use commercially acceptable means to protect your Personal Data, we cannot guarantee its absolute security.

Storing of data

In accordance to GDPR ( of 27 April 2016 ) will all data provided from you be permanently deleted if requested. Otherwise will all data in regard to our web store be automatically be likewise permanently deleted after a set time:

  • Regular orders: After the order has been processed and thereafter completed – 1 week to 1 month. You will as customer still be able to return with a order number provided by us through contact.
  • DLC: We will store your order data for as long as your download link will be accessible to you. You will in the product description find the needed information.

We do not store your credit/debit card or bank information on our site. When you make a purchase, we receive a transaction ID from PayPal as the only information of the payment.

Service Providers:

We do not employ third party companies and individuals to facilitate our Service (“Service Providers”), to provide the Service on our behalf, to perform Service-related services or to assist us in analyzing how our Service is used.

Links To Other Sites

Our Service may contain links to other sites that are not operated by us. If you click on a third party link, you will be directed to that third party’s site. We strongly advise you to review the Privacy Policy of every site you visit.

We have no control over and assume no responsibility for the content, privacy policies or practices of any third party sites or services.

These links will redirect you to sites such as Patreon, Discord, other social sites where we own an account (Twitter, Instagram, Twitch etc.).
Likewise will we share sites where you purchase the same tools of the trade that we use for production of our service, or even sites with references that we find useful for you.

Children’s Privacy

Our Service does not address anyone under the age of 18 (“Children”).

We do not knowingly collect personally identifiable information from anyone under the age of 18. If you are a parent or guardian and you are aware that your Children has provided us with Personal Data, please contact us. If we become aware that we have collected Personal Data from children without verification of parental consent, we take steps to remove that information from our servers

Changes To This Privacy Policy

We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page.

We will let you know via email and/or a prominent notice on our Service, prior to the change becoming effective and update the “effective date” at the top of this Privacy Policy.

You are advised to review this Privacy Policy periodically for any changes. Changes to this Privacy Policy are effective when they are posted on this page.

Contact Us

We cannot guarantee that our work will be error-free and so we cannot be liable to you or any third-party for damages, including lost profits or lost savings.

If you have any questions about this Privacy Policy, please contact us:

  • By email: hoshi.hanaart@gmail.com
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